About Our Shop
We are an online shop that specializes in selling hand made Dungeons & Dragons inspired merchandise. Our main products consist of D&D based greeting cards. However, our shop is expanding rapidly to include other exciting items. These other items will include bath bombs or "Spellbombs", lip balms, and candles to name a few.
We will never share your information with bounty hunters or crazy wizards, we like our privacy as we are sure our customers do too. I mean two party's are more than enough for a Dungeon Master. Let's not add a third, the DM might send a Tarrasque and we'll have a TPK on our hands.
While an account isn't necessary we recommend our customers create one, that way we can have our wizards send you special deals, announcements for new items, or products coming back into stock. So if you've got your eye on a certain product you'll catch it before those pesky ever-vigilant Beholders do.
Shipping & Returns
Because all of our items are handmade it takes 2 days for your items to be processed and shipped out. We have to give the Wizards enough time to capture and cast spells after all. Barring some world-encompassing problem, orders will be processed and shipped within this 2 day period.
We use a crazy Wizard Organization that goes by the name "USPS" (crazy name right, we thought so too) to ship out your orders. Orders inside the US will take anywhere from 3 to 5 days to arrive. Any international orders can go from anywhere between 1 to 2 weeks, just because we like to take the safest routes to avoid bandits or Gnolls.
Sometimes even with all the magic in the world, a Lich will look to deprive us of what is ours. Go ahead and cast "Sending" and shoot us an email, and well sort things out with that pesky Lich. Although if it's an Aboleth that item is lost, we'd rather just send you a new one.
Sometimes a Caravan is set upon by bandits or Goblins and things get damaged during a brawl. It can't be helped. Cast your "Sending" spell and shoot us an email, let us know what you ordered and your order number, and we'll help you out.
Because all of our items are handcrafted by the crazy wizards we have on payroll we do not accept returns. However, if you are in any way dissatisfied with your purchase let us know and we'll kick the wizard who prepared your order off a cliff. Effectively resigning him/her from their position. Then go ahead and cast "Sending" and shoot us an email so we can lend a hand to make your shopping experience less dreadful.
...Roll for initiative. No, we're kidding. Go ahead and cast the "Sending" spell, (we know you're all secretly wizards) to this email firstname.lastname@example.org or head on over to our Contact Us page and our wizards can cast Sending for you. More than likely we'll be on the same plane of existence so we'll get your message.